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F&B · WhatsApp CRM

Reservations, reminders, and daily specials — in the app guests already open.

Replace endless phone tag with a shared inbox: confirm tables, nudge bookings before service, and message your regulars when the soup of the day or bake batch is ready.

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Reservation threads
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Reminder messages
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VIP & promo lists
HKD
Plans in Hong Kong dollars

Where F&B teams feel WhatsApp pain

Guests want fast answers — your kitchen does not need another missed call.

Confirmations stuck on the phone

Staff repeat the same booking details while the line rings for takeaway and suppliers.

Last-minute gaps and no-shows

Empty tables hurt margin — especially when nobody reminded the guest the night before.

Daily specials nobody sees

Chalkboard updates do not reach delivery regulars or office workers who order at noon.

Three features F&B teams lean on

Same Meta WhatsApp Business number — your crew sees every thread together.

Reservation confirmations in one thread

Accept, tweak, or cancel bookings from a shared inbox. Notes stay with the guest record.

Reminder messages before service

Send a friendly nudge before the sitting so tables turn or free up earlier.

Broadcasts to VIP and regular lists

Push today’s set menu, soup, or bakery batch to opted-in guests — ideal for neighbourhood shops with a loyal crowd.

Workflows that match service hours

From noodle shops to cafés — the pattern is the same: fewer phone calls, clearer tables.

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Reservation + reminder

Confirm a table, then send a short reminder before the slot — fewer surprises for the floor.

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Table status updates

Tell guests when their table is ready or running late — all in one WhatsApp chat.

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Daily menu broadcast

A small shop can message regulars each morning when the soup or lunch set changes — no extra app required.

VIP list messaging

Tag your best guests and invite them first when a limited batch drops.

What a day can look like

Illustrative rhythm — tune times to your kitchen and service style.

Morning

Broadcast today’s soup or lunch line to your regular list so office orders land early.

Pre-lunch

AI or staff answer FAQs on hours, allergens, and delivery zones while the line cooks.

Before service

Guests who booked for dinner get a reminder — tables free up sooner if plans change.

Service

Modify bookings, add walk-ins, and keep front-of-house aligned in one inbox.

After close

Thank-you or tomorrow’s promo message to diners who opted in — no cold calls.

Ready to run F&B WhatsApp like a service desk?

Start free. No credit card required. Connect your business number when you are ready.